Privacy Policy

Effective Date: 01-01-2024
Last Updated: 16-08-2026

Welcome to Mood X OTT ("Mood X," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use our website, www.moodxott.com, and any related services, features, applications, subscriptions, and content offered through the platform (collectively, the "Service").

Your privacy is important to us. By accessing or using Mood X OTT, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect information from you in several ways depending on how you use Mood X OTT.

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name or username

• Email address

• Contact information

• Account or login information

• Subscription information

• Information submitted through contact or support forms

• Other information you voluntarily provide when using our services

We only request information that is reasonably necessary to provide and manage our services.

1.2 Payment and Transaction Information

When you purchase a subscription or other paid service, payment transactions may be processed through third-party payment providers.

We may receive information such as:

• Transaction ID

• Subscription plan

• Payment status

• Purchase date

• Billing information necessary to manage your subscription

Payment providers may independently process payment information according to their own privacy policies and terms.

1.3 Automatically Collected Information

When you access our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website

• Pages visited

• Date and time of access

• General browsing activity

• Website usage and interaction data

This information helps us understand how visitors use Mood X OTT and allows us to improve website performance, security, and user experience.

2. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

• To provide, operate, and maintain Mood X OTT.

• To create and manage user accounts.

• To process subscriptions and transactions.

• To provide access to our content and services.

• To respond to questions, inquiries, and customer support requests.

• To improve, personalize, and expand our website and services.

• To understand and analyze how users interact with our platform.

• To monitor and improve website performance.

• To detect, prevent, and investigate fraud, abuse, or unauthorized activity.

• To maintain the security and integrity of our platform.

• To send service-related notifications and communications.

• To send promotional emails, offers, or updates where permitted by law.

• To comply with applicable laws and legal obligations.

• To enforce our Terms and Conditions and protect our legal rights.

3. Cookies and Tracking Technologies

Mood X OTT may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Keep you signed in.

• Remember preferences.

• Understand website traffic and usage.

• Improve website functionality.

• Analyze user behavior and performance.

• Maintain security.

• Provide relevant communications or services.

You can choose to disable cookies through your browser settings. However, disabling certain cookies may cause some features or functionality of Mood X OTT to operate incorrectly.

4. Analytics and Similar Technologies

We may use third-party analytics or measurement services to understand how visitors use our website.

These services may collect information such as IP address, device information, browser information, pages visited, and general interaction data.

Analytics information may be used to understand traffic patterns, identify technical issues, improve our website, and enhance the overall user experience.

Third-party providers may process information according to their own privacy policies.

5. Disclosure of Your Information

We do not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate Mood X OTT or provide our services.

These third parties may include:

• Payment processors

• Website and hosting providers

• Cloud and technology providers

• Analytics providers

• Email and communication providers

• Customer support providers

• Security and fraud-prevention services

We may also disclose information in the following circumstances.

5.1 Legal Requirements

We may disclose your information if required or permitted by applicable law, regulation, court order, legal process, or valid request from a government or law-enforcement authority.

5.2 Protection of Rights and Safety

We may disclose information when reasonably necessary to:

• Protect our rights or property.

• Protect the safety of our users or others.

• Investigate fraud or abuse.

• Prevent unauthorized access or misuse.

• Enforce our Terms and Conditions.

• Respond to legal claims or proceedings.

5.3 Business Transfers

If Mood X OTT is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information associated with the Service may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Websites and Services

Mood X OTT may contain links to third-party websites, payment services, applications, or other online services.

These third-party services are not controlled by Mood X OTT. We are not responsible for their content, security, privacy practices, or policies.

We recommend reviewing the privacy policy and terms of any third-party website or service before providing personal information.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, process transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and protect our legal rights.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

9. Children's Privacy and Age Restrictions

Mood X OTT is intended for adults and is not directed toward children.

Users must meet the minimum age requirement applicable to the Service and their jurisdiction.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to personal information we hold about you.

• The right to request correction of inaccurate information.

• The right to request deletion of certain information.

• The right to object to or restrict certain processing.

• The right to request a copy of certain personal information.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of certain promotional communications.

These rights may be subject to legal limitations and exceptions.

To make a privacy-related request, please contact us using the information provided below.

11. Marketing Communications

Where permitted by applicable law, Mood X OTT may send promotional communications, including information about new content, features, subscription offers, promotions, or other updates.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the relevant email.

Please note that you may continue to receive essential communications relating to your account, subscription, payments, security, or important changes to our services.

12. European Economic Area and Other Regional Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides specific data protection rights, you may have additional rights under applicable privacy legislation.

These may include rights relating to access, correction, deletion, restriction, objection, portability, and consent withdrawal.

Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.

13. International Data Transfers

Your information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of Mood X OTT after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way Mood X OTT handles your information, please contact us:

Mood X OTT
Website: www.moodxott.com
Email: moodx.vip@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries within a reasonable period and in accordance with applicable law.